Return Policy

Return Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of purchase for a full refund or exchange.

Conditions for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Accompanied by the original receipt or proof of purchase

Non-Returnable Items

Certain items cannot be returned for hygiene or safety reasons, including:

• Items that have been used or damaged
• Items without original packaging
• Custom or personalized items
• Items purchased more than 30 days ago

Return Process

To initiate a return:

1. Contact us via email or phone to request a return authorization
2. Package the item securely in its original packaging
3. Include the original receipt or proof of purchase
4. Ship the item to the address provided in your return authorization

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.

Exchanges

If you need to exchange an item, please contact us first. We will guide you through the exchange process and ensure you receive the correct item.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or we made an error. Original shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

For questions about returns or to initiate a return, please contact us at:

Email: infocenter@brizelontholix.world
Phone: +1 (804) 750-2149
Address: 3301 Sublette Ave, St. Louis, MO 63139, United States